How to make a booking?

• Please choose Hotel , Special Package, and Activity price.
• Please fill reservation form available on each hotel or services.
• Try to describe us your special request on the "description" box available on the form.
• Try to recheck your email address before submitting your request.

How long does it take to get the reply?

• We will reply all your request/reservations within one business day.
• IF you don't get reply two or three business day, please re-try to submit (it could be you don't receive our reply because you put wrong e-mail address).

How to pay the hotel reservation?

• We will need your credit card details once reservation is confirmed.
• Your credit card will be used as a guarantee ONLY and will be charge if there is any cancellation within certain period of cancellation policy.
• All payment will be collected upon arrival in Bali
• We do accept cash/Travelers Cheque/Visa/Master Card/Amex/Dinners Club/JCB.
• A special fee will be applied for any payment by credit card.
• All transaction by credit card will be converted into local currency using the bank selling US Dollars.

What does it include on the special internet rates?

• Special internet rates are including 21% tax and service charges. Breakfast is include in some hotels (please read carefully).
• Free return airport transfers will be provided for special package

How to cancel reservation?

• Please just e-mail us the previous correspondence and change the subject with "cancellation for hotel name".